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Finding Us

Pick-Up and Drop-Off Locations


Rochester

Our Rochester office is located at 220 South Broadway just inside the main entrance of the Holiday Inn Downtown. We pick-up and drop-off at most Rochester hotels for registered guests of those hotels.

For Rochester area residents, we pick-up and drop-off at 220 South Broadway (Holiday Inn Downtown), St Mary’s Hospital (west entrance), and the Microtel.

Minneapolis St. Paul International Airport

Our airport desk is located in the Ground Transportation Atrium at Terminal 1. Click on the link below that best describes how you will be arriving at the airport for the corresponding directions to our airport desk.

  1. Flight arriving at Terminal 1

  2. Flight arriving at the Terminal 2

  3. Light rail to Terminal 1

  4. Dropped off by automobile at Terminal 1

  5. Hotel shuttle to Terminal 1

  6. Jefferson or Greyhound Bus to Terminal 1


  1. Flight arriving at Terminal 1
    At baggage claim carousel #8, take the elevator or escalator down to the tram level. Walk straight ahead about 100’ to the information booth and turn right. Then walk about 50’ and take the escalator or elevator up one level. Our desk is located next to Super Shuttle and is clearly signed “GO Rochester Direct”. Please check in at our desk even if you have a prepaid ticket, so we know you are there.

  2. Flight arriving at Terminal 2
    Take the escalator/elevator UP one level from baggage claim towards Ground Transportation. Cross the skywalk and take the elevator down to Level 1. Wait in the shuttle area until your driver arrives.

    Departures from Terminal 2 are generally10 minutes after the departure time from Terminal 1.



    If you prefer to make your way to Terminal 1 on your own, you may take the free light rail service. Terminal 2 light rail station is located on the north side of the Orange parking ramp. From Terminal 2, take the skyway from level 2 across to the parking ramp. Follow the overhead signs through both parking ramps. Take the escalator or elevator down one level to the station platform.

    At the light rail drop-off point at Terminal 1, take the elevator or escalator up to the tram level. Get on the tram (free) and get off when it stops. Walk about 50’ to the information booth and turn left. Then walk about 50’ and take the escalator or elevator up one level. Please check in at our desk even if you have a prepaid ticket, so we know you are there.

  3. Light rail to Terminal 1
    At the Light Rail drop-off point at Terminal 1, take the elevator or escalator up to the tram level. Get on the tram (free) and get off when it stops. Walk about 50’ to the information booth and turn left. Then walk about 50’ and take the escalator or elevator up one level. Please check in at our desk even if you have a prepaid ticket, so we know you are there.

  4. Dropped off by automobile at Terminal 1
    Follow the “ticketing” or “check-in” signs when entering Terminal 1. When you get close to the drop-off area, you will go up a short ramp. Stay in the left lane of this ramp. At the top of this ramp, take the very first left. Stop and drop off at the first door on your left. Go inside and take the elevator or escalator down one level. Please check in at our desk even if you have a prepaid ticket, so we know you are there.

  5. Hotel shuttle to Terminal 1
    At the hotel shuttle drop-off location, go inside and take the elevator or escalator down one level. Please check in at our desk even if you have a prepaid ticket, so we know you are there.

  6. Jefferson or Greyhound Bus to Terminal 1
    At the bus drop-off point at Terminal 1, go inside and take the elevator or escalator down to the tram level. Get on the tram (free) and get off when it stops. Walk about 50’ to the information booth and turn left. Then walk about 50’ and take the escalator or elevator up one level. Please check in at our desk even if you have a prepaid ticket, so we know you are there.